Anti-Money-Laundering Policy

1. Framework and responsibility

[[OPERATOR LEGAL NAME]] is responsible for this programme under the supervision of [[LICENSING AUTHORITY AND LICENCE NUMBER]]. A named officer within the operator is accountable for monitoring, escalation and reporting; staff with money or account permissions are trained on this policy and their access is capability-limited and audited.

Our controls are structural, not discretionary: a double-entry ledger where every movement balances to zero, immutable journals and audit rows, per-role capability gates, and mandatory human approval of every payout.

2. Customer due diligence

At registration we record the account details, the age confirmation and the accepted policy version. Identity verification is requested where a risk indicator appears, before a payout above our review threshold, where the account's activity does not match its deposits, or where the licensing authority requires it.

Your KYC status is shown in the Verification section of your profile. We ask for documents through support, never by unsolicited email or through a third-party page, and we never ask for your password.

We may decline to open an account, pause payouts pending verification, or close an account where verification is refused or the documents provided do not support the account's activity.

3. Monitoring

Deposits and withdrawals are monitored for patterns consistent with laundering: deposits followed by withdrawal with little or no play, payment methods that do not belong to the account holder, repeated failed or reversed payments, structuring below a threshold, and linked accounts sharing a device or address fingerprint.

Reconciliation runs continuously and compares player obligations against backing. Alerts are raised to the operator when a discrepancy or an unusual pattern appears, and are recorded whether or not they turn out to be significant.

4. Payments and payouts

Payouts are returned to the account holder only. We do not pay a third party, we do not process a payout to a method that did not fund the account where the licensing rules require symmetry, and we do not net a payout against an unverified deposit.

A deposit reversed or disputed by the provider is reversed on our ledger with an explicit receipt; the resulting negative position is recovered from the account before further payouts.

5. Reporting and records

Suspicion is reported to the relevant financial intelligence unit through the operator's officer. We do not tell the account holder that a report has been made, because doing so is unlawful.

Transaction, consent, verification and audit records are retained for the period the applicable law requires, are immutable, and are produced to a supervisory authority on lawful request.